INSTRUCTION
Email or Call us 800-550-3640 to request free UPS Express shipping label:
solamuofbeverlyhills@gmail.com
Email or Call us 800-550-3640 to request free UPS Express shipping label:
solamuofbeverlyhills@gmail.com
1. TURN AROUND TIME
We need eight (8) working days in lab, not including shipping day, national holidays, and weekends.
Please allow extra time during holiday seasons.
2. PAYMENT INFORMATION
We accept the following methods of payments: Major Credit Cards, Check, Bank Check,Money Order, Paypal ID: solamuofbeverlyhills@gmail.com, and Wire Transfer.
4. CHECKLIST
Before you send the case to us:
1. Use double cord technique when taking an impression.
2. At least 1.5 mm reduction.
3. For a 2-unit or more posterior case, take full arch impression or bite registration for correct mounting.
4. Dry out prepped teeth before taking an impression, especially clean out bleeding.
5. Bite a little longer to set and press down all the way.
6. Check impression for void, distortion, etc. If you think the margin is not visible, first pour it up and check before you send it.
7. Alginate impression must be poured up before sending.
8. Impression must be disinfected.
9. Write down the due date and appointment date/time. We typically need 8 working days in lab for most restorations, excluding holiday and shipping/receiving days.
10. Take the time to write your instructions on the lab slip. Please PRINT legibly. We are not responsible if we can’t read your instructions.
11. Implant and attachment must include all components.
12. Shade information.
13. Opposing model.
14. Study model for all anterior work.
The case will be placed on hold if any of the above information is missing.
NOTE: We use most implant and attachment systems. You must send us all components, including analog and abutment. We do not keep or order any components. Do not send case and components separately. Any case that has missing components will be returned. When there isn’t enough occlusal clearance, and if there is no other instruction, we reduce opposing or make reduction coping for you to use. We simply mark the die in red color. Check the die before you place the crown.
1. Use double cord technique when taking an impression.
2. At least 1.5 mm reduction.
3. For a 2-unit or more posterior case, take full arch impression or bite registration for correct mounting.
4. Dry out prepped teeth before taking an impression, especially clean out bleeding.
5. Bite a little longer to set and press down all the way.
6. Check impression for void, distortion, etc. If you think the margin is not visible, first pour it up and check before you send it.
7. Alginate impression must be poured up before sending.
8. Impression must be disinfected.
9. Write down the due date and appointment date/time. We typically need 8 working days in lab for most restorations, excluding holiday and shipping/receiving days.
10. Take the time to write your instructions on the lab slip. Please PRINT legibly. We are not responsible if we can’t read your instructions.
11. Implant and attachment must include all components.
12. Shade information.
13. Opposing model.
14. Study model for all anterior work.
The case will be placed on hold if any of the above information is missing.
NOTE: We use most implant and attachment systems. You must send us all components, including analog and abutment. We do not keep or order any components. Do not send case and components separately. Any case that has missing components will be returned. When there isn’t enough occlusal clearance, and if there is no other instruction, we reduce opposing or make reduction coping for you to use. We simply mark the die in red color. Check the die before you place the crown.
5. REQUIREMENTS (Prep Guide):
| Conventional champfer margin |
|---|
| The margin should be clearly visible (all the way around). |
| No sharp edges and undercut. |
| At least 1.5 mm occlusal clearance. |
6. SHIPPING INSTRUCTIONS
We partners with UPS to ensure on time delivery with each and every case. Contact us at 1-800-550-3640 and we will send everything you need to get started. Please take your package to the nearest UPS drop off location or give it to the UPS driver when they come to drop off the package. Make sure to give us enough days to fabricate your case.
7. PACKAGING
Multiple cases may be sent in one box. Separate the impressions in a plastic bag and attach the prescription to the outside of each bag for accurate identification. Use a permanent marker such as Sharpie to identify impression by the last name of the patient. Tape the box securely to ensure nothing is lost. Attach air-bill on top of box and schedule your pick-up by calling first thing in the morning. We strongly recommend that you track each shipment to ensure that we received your shipment in a timely fashion.